Shipping & Refunds

Shipping Policy:

  • Orders will be processed and shipped within 2-3 business days after order confirmation.
  • Shipping times may vary depending on your location and shipping method selected during checkout.
  • We are not responsible for any delays caused by the shipping carrier or customs clearance processes.
  • Shipping fees are non-refundable.

Refund Policy:

  • We do not offer refunds on any products. Exchanges only.
  • If you receive a damaged or defective item, please contact us within 48 hours of receiving your order to arrange for an exchange.
  • Exchanges can only be made for the same product in a different size or color, subject to availability.
  • Items must be in their original condition with all tags attached and unworn, and exchanged within 14 days of receipt.
  • We reserve the right to refuse any exchange that does not meet our requirements.

Thank you for shopping with The Questions Inc!